Introduction

This Privacy Policy describes how بيت شباب (“We”, “Us”, or “Our”) collects, uses, and discloses your information in connection with your use of our mobile application “وكيل قنينة” (the “App”).

Information We Collect

We collect the following information about our delivery agents:

• Personal Information: We collect your name, operation area, car number, phone number, gender, and date of birth. This information is provided to us by the company and not directly through the App.
• Location Information: We collect your real-time location information with your permission to assign you the nearest deliveries. This information is collected continuously in the foreground and background when the App is in use and when your device is moving at least 50 meters.
• Device Information: We collect information about your device, such as the model, operating system, and unique device identifiers.

Use of Information

We use the information we collect for the following purposes:

• To provide and improve the App: We use your location information to assign you the nearest deliveries and ensure efficient service.
• To communicate with you: We may use your phone number to contact you regarding deliveries or account-related matters.
• To comply with legal obligations: We may disclose your information if required by law or to protect our rights.

In-App Communication and Permissions

• In-App Chat and Calls: The App allows you to communicate with customers via chat and in-app calls. When using in-app calls, we will request microphone permission to facilitate the call.
• Connected Devices: You can optionally choose to allow the App to use Bluetooth headphones or car audio by granting the connected devices permission.

Your Choices

You can control your location information settings through your device settings. However, please note that disabling location services may prevent you from using the App effectively.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure.

Children’s Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@qnina.iq

Effective Date

This Privacy Policy is effective as of May 20, 2024.